Last Updated: 05/09/2024

mueterny / Eterny MU ("the Website," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use our Website, including our online game services. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.

1. Information We Collect

We collect the following types of information when you interact with our Website:

• Personal Information

  We may collect personal information that you voluntarily provide, such as:

  • Account Information: When you register for an account, we collect your username, email address, password, and other profile information.
  • Payment Information: If you make purchases, we may collect your billing information, including payment method details (payment processors).
  • Communication Information: Any communications you send to us, including support requests or feedback, may be stored and processed.

• Non-Personal Information

  We may automatically collect non-personal information when you use the Website, such as:

  • Device and Usage Information This includes your IP address, browser type, operating system, and browsing behavior on the Website.
  • Game Data We collect data related to your in-game activity, such as character progress, achievements, and interactions with other players.
  • Cookies and Tracking Technologies We use cookies and similar technologies to track your use of the Website and improve your user experience. You can modify your browser settings to refuse cookies, but this may limit certain features.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services We use your personal information to create and manage your account, provide game services, process transactions, and deliver customer support.
• To Improve Our Services We analyze your interactions with the Website and game to enhance our services, improve user experience, and optimize performance.
• To Communicate with You We may send you notifications, updates, and marketing materials about our services. You can opt out of marketing communications at any time.
• For Security and Fraud Prevention We may use your information to detect and prevent fraud, abuse, or other harmful activities.
• To Comply with Legal Obligations We may process your information to comply with applicable laws, regulations, or legal requests.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

We may share your information with trusted third-party service providers who help us operate the Website, process payments, provide customer support, or perform other services on our behalf. These providers are bound by confidentiality agreements and may only use your information for the purposes we specify.

We may disclose your information if required to do so by law, or if we believe such action is necessary to:

• Comply with legal obligations or law enforcement requests.
• Enforce our Terms of Service.
• Protect the safety, rights, or property of the Website, its users, or the public.

4. Your Choices and Rights

You have the following rights regarding your personal information:

1. Access and Update: You can access and update your personal information at any time by logging into your account settings.
2. Delete Your Account: You can request the deletion of your account and associated personal information by contacting us at [email protected] or creating a support ticket. Please note that certain data may be retained for legal or operational purposes.
3. Cookies and Tracking Technologies: You can modify your browser settings to block or delete cookies. However, disabling cookies may affect your ability to use certain features of the Website.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Afterward, we will securely delete or anonymize your information.

7. Children's Privacy

The Website is not intended for children under the age of 12, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 12, we will delete it promptly. If you believe we have mistakenly collected such information, please contact us immediately.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your own, including countries that may not have data protection laws as protective as those in your jurisdiction. By using the Website, you consent to the transfer of your information to other countries as described in this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated Privacy Policy on the Website and updating the "Last Updated" date. Your continued use of the Website after such changes indicates your acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at: [email protected] or by creating a support ticket in your Account Panel

By using the Website, you agree to the terms of this Privacy Policy.